Our Commitment to Privacy
At Titan Flare Hotel & Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.
Last Updated: January 2024
Information We Collect
Personal Information
- Name and contact details
- Address and phone number
- Email address
- Payment information
- Government-issued ID
- Special preferences
Automatic Information
- IP address and browser type
- Device information
- Website usage data
- Cookies and tracking data
- Location information
- Service interaction logs
How We Use Your Information
Reservation Management
Process bookings, manage reservations, and provide accommodation services.
Service Delivery
Deliver requested services and enhance your guest experience.
Communication
Send confirmations, updates, and promotional offers with your consent.
Security & Safety
Ensure the security of our facilities and compliance with legal requirements.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Data Security Measures
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard protocols.
Secure Servers
Our servers are protected by firewalls and monitored 24/7 for unauthorized access.
Access Control
Strict access controls ensure only authorized personnel can access your information.
Your Privacy Rights
Under Canadian privacy law, you have the following rights regarding your personal information:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Request data portability
- Withdraw consent at any time
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings.
Privacy Questions?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Vancouver, BC V6Z 2K5
Privacy Certified
We are committed to maintaining the highest standards of privacy and data protection.